Last updated: 9 August 2026
These terms govern every booking made with Her Bucket List. By paying a booking amount you confirm that you have read them, that you accept them, and that you have the authority to accept them for everyone named on your booking.
In these terms, "we", "us" and "Her Bucket List" mean ADD registered entity name, registered office ADD registered address, GSTIN ADD GSTIN. "You" means the person making the booking and every traveller named on it.
1. Who can book
Our trips are women-only departures. Travellers must be women aged 18 or above on the date of departure. Custom and private group trips may carry different rules, which we confirm in writing before booking.
2. Booking and payment
- A booking is confirmed only when we send you a written confirmation, not when payment is initiated.
- Costing is shared on enquiry and confirmed in writing before you pay. A part payment holds your seat and includes a non-refundable booking fee.
- The balance is due 30 days before departure.
- If the balance is not received by the due date, we may treat the booking as cancelled and apply the cancellation charges in our refund policy.
- All amounts are in Indian Rupees. Applicable GST and TCS are charged as required by Indian law.
3. What the booking includes
Each trip page lists inclusions and exclusions. Anything not listed as included is excluded. Our trips begin and end at the stated pickup and drop points, and any travel you arrange to reach those points is your own.
4. Changes to costing
Costing is fixed once your booking is confirmed in writing, except where a government levy, permit fee or fuel surcharge outside our control increases our cost. In that case we will tell you the revised amount in writing, and if the increase is more than 8 percent you may cancel within 7 days of being told and receive a full refund of amounts paid.
5. Documents and permits
You are responsible for carrying valid photo identification and any permit or certificate a route requires. We will tell you what is needed and help where we can, but we are not responsible if you are denied entry to a restricted area for want of a document you were asked to carry.
6. Insurance
Travel insurance is strongly recommended on every trip. Your policy should cover medical treatment, emergency evacuation, trip cancellation and loss of baggage. If you travel without insurance you do so at your own risk and cost.
7. Health and fitness
You must tell us at booking about any medical condition, medication, allergy, mobility limit or pregnancy that could affect your participation or the group's safety. Some of our itineraries involve high altitude, long drives on mountain roads and treks of several hours. If you withhold relevant information, we may decline participation in an activity or on the trip, without a refund.
8. Behaviour on trip
Our trip captains may ask a traveller to leave the group if her behaviour endangers others, breaks local law, or repeatedly disrupts the itinerary. In that case no refund is due and any onward travel is at her own cost. We expect travellers to respect local customs, dress codes at religious sites, and the privacy of other women in the group, including not sharing photographs of them without permission.
9. Changes by us
Itineraries are planned in advance but conditions change. We may alter routes, stays, activities or the order of days for reasons of safety, weather, road closures, permit refusal or supplier failure. We will always substitute something of comparable standard where possible and tell you as soon as we can. Minor changes do not entitle you to a refund.
10. Cancellation by us
We need a minimum number of travellers to run a departure. If a departure does not reach it we will tell you at least 21 days before the start date and offer either a transfer to another departure or a full refund. We may also cancel for force majeure as described below.
11. Cancellation by you
Cancellation charges are set out in our cancellation and refund policy, which forms part of these terms.
12. Force majeure
We are not liable for failure to perform where it is caused by events beyond our reasonable control, including natural disaster, earthquake, landslide, flood, epidemic or pandemic, war, civil unrest, terrorism, strike, government order or road closure. Where a trip is affected, we will refund what we can recover from suppliers after deducting costs already incurred and non-recoverable payments.
13. Third party suppliers
We book stays, transport operators, guides and activity providers on your behalf. They are independent contractors, not our employees, and they carry their own terms. We select them with care and use them repeatedly, but we are not liable for their acts or omissions beyond the responsibility we hold as the organiser under Indian law.
14. Limitation of liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud, or for anything else that cannot lawfully be limited. Subject to that, our total liability arising out of a booking is limited to the amount you paid us for that trip. We are not liable for indirect or consequential loss, including missed connections or travel booked separately.
15. Photography
We may photograph groups during a trip and use those images in our marketing. Tell your trip captain if you do not want to appear, either at the start of the trip or at any point during it, and we will exclude you. Written consent is taken separately for anything used as a testimonial.
16. Intellectual property
The Her Bucket List name, logo, itineraries, photographs and website content are our property or licensed to us. You may not reproduce them commercially without written permission.
17. Complaints
If something goes wrong on trip, tell your trip captain immediately so we have a chance to fix it. If it is not resolved, write to hello@herbucketlist.in within 30 days of the trip ending with your booking reference and what happened. We acknowledge within 3 working days and respond in full within 21 days.
18. Governing law
These terms are governed by the laws of India. Subject to the consumer's rights under the Consumer Protection Act, 2019 to approach a forum where she resides or works, the courts at ADD city have jurisdiction over disputes arising from these terms.
19. Contact
ADD registered entity name, ADD registered address. Email hello@herbucketlist.in, phone ADD number.